Why is my account not eligible for Zelle®?

Thank you for interest in the Zelle® Person-to-Person payment service. Most Logix checking accounts include access to Zelle®, but some accounts may be ineligible. Unsupported checking account types include Teen, Business, and UTMA Checking Accounts. Other reasons an account may not be eligible for this service include (but not limited to); invalid or missing email and/or mobile phone number associated with your account (these can be updated in our mobile app or online banking), account does not meet risk mitigating criteria, account deposits or withdrawals are limited or prohibited, or the account is not in good standing.

For questions regarding this service, please call us at (800) 328-5328 Weekdays: 7AM – 7PM (PT) Saturday: 9AM – 3PM (PT)


Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. Terms and conditions apply.

Logix Smarter Banking is a registered trademark of Logix Federal Credit Union. Logix membership is required.