From your Online Banking home page, click on the hamburger menu icon located in the header.

1. Click on the “Accounts” tab to expand this menu.
2. Click on “Manage Cards.”

Click on the “Report Lost / Stolen” link.

1. Click on the “Enter Reason” drop-down menu and select a reason.
2. Click on the “Reorder Option” drop-down menu and select an option.

Click on the “Block” button.

An acknowledgement message displays. Your card has been blocked.

From your Online Banking home page, click on the hamburger menu icon located in the header.

1. Click on the “Accounts” tab to expand this menu.
2. Click on “Manage Cards.”

Click on the “Change PIN” link.

A passcode is required to complete this process.

1. Select a Delivery Method from the drop-down menu (Text Message, Voice Call, or Email).
2. Click on the “Continue” button to send the passcode.

1. Enter the 6 digit code in the field.
2. Click on the “Verify” button.

Important: Never share your security code. If someone asks for your code, it is a scam!

1. Enter your new 4-digit PIN in both fields.
2. Click on the “Continue” button.

An acknowledgement message displays. Your PIN change was successful.