All

Sign In

Fraud Concierge

Helping you navigate unexpected fraud.

Call Us at (800) 328-5328

Dedicated Support For Your Next Steps After Fraud

Fraud can happen to anyone, but you don’t have to navigate it alone. Our Fraud Concierge team is here to help guide you during this stressful time. From personalized support with fraud claims and account recovery to next steps and fraud prevention tips, we’re here with you every step of the way.

Your Partner in Fraud Protection

  • Get Personalized Help
    We’ll connect you with a team that can support you through the fraud resolution process.
  • Stay Informed
    Learn about common scams, emerging threats, and warning signs to watch for.
  • Understand What to Do Next
    Get guidance on what steps to take if you think you’ve encountered fraud.
  • Feel More Confident
    Build your fraud awareness so you can spot red flags before they become a problem.

Get Connected with Our Team

If you suspect fraud, please contact our Member Service Center right away. When appropriate, your situation may be escalated to our Fraud Concierge team for dedicated support and guidance.
Call Us at (800) 328-5328

Fraud Security Center

Explore tips, common scam guides, and practical resources designed to help you recognize suspicious activity, spot potential fraud, and take steps to protect yourself and your accounts.
Learn More

Identity Theft Information & Prevention

Find important security tools, services, and helpful steps to report different types of fraud and identity theft, protect your information, and feel better prepared on what to do if an incident occurs.
Learn More

Get Fraud-Savvy With Tips From Our SmartLab Blog

Boost your fraud smarts with helpful tips and insights on the latest fraud trends, common scams, and simple steps you can take to safeguard your personal and financial information.

Recognize and Respond to Scams with Confidence

Get familiar with trending scams, red flags to look out for, and a step-by-step response plan to help keep yourself safe.

How to Spot Caller ID Spoofing Scams

Discover how caller ID spoofing scams work, what warning signs to watch for, and helpful ways to better protect yourself.

Protect Yourself from P2P Payment Scams

Explore P2P payment scams targeting students, along with tips to help your money safe when using payment apps.

Fraud Prevention Resources

Stay informed about common scams and fraud, red flags to watch for, and ways to help protect your information and finances.

Call Us

Have questions? Call us at (800) 328-5328!

Appointment

Schedule an appointment with us!

Visit Us

Come into one of our branches in person!

Contact Us

Connect with our team online, by phone, or in person.